Stephen Baker, MD, DDS, FACS
2/6/2024
Craftsman Auto Care - Mclean
No baloney honest care
Thank you for the review, we pride ourselves on providing honest and reliable care to our customers. We truly appreciate your business! - Your Craftsman Team
Andrea McLendon
2/5/2024
Craftsman Auto Care - Alexandria
Thank you for the review, Andrea! We appreciate your business! - Your Craftsman Team
CS Maiga
2/5/2024
Craftsman Auto Care - Fairfax
We were very satisfied with Craftman Auto Care for our 12 year old Nissan Rogue. Their agent, Matt, gave us his expert car assessment and prioritized the issues that required repair. In sum, were very satisfied with Matt's professionalism, efficiency, and patience. We received a detailed report and will followup with repairs and servicing as needed. Without hesitation I would highly recommend Craftmans to neighbors, friends or family, who have car issues. They are superb!
Thank you for trusting us with your Nissan Rogue and for taking the time to leave a positive review, Chris! We appreciate your kind words and look forward to assisting you with any future car needs. Your business is everything to us! - Your Craftsman Team
Andrew Dorfman
2/5/2024
Craftsman Auto Care - Merrifield
Been going here for years now. Always feel very well taken care of. The team explains all their recommendations nicely!
Hi Andrew, thank you for being a loyal customer and for the review! We are glad to hear that our team has been providing you with great service and clear explanations. We appreciate your support and look forward to continuing to take care of you and your car. See you next time! - Your Craftsman Team
Christopher Marren
2/5/2024
Craftsman Auto Care - Chantilly
Fast and courteous service without any pressure.
Thank you for the kind words, Christopher! We're glad our team provided you with a stress-free experience. We appreciate your business and hope to see you again soon! - Your Craftsman Team
Katie Perrin
2/5/2024
Craftsman Auto Care - Fairfax
Thank you for the review, Katie! We appreciate your business! - Your Craftsman Team
Nieman Allen-Anderson
2/5/2024
Craftsman Auto Care - Merrifield
Swift, precise, and caring service by Craftsman Auto Care. They did an awesome job on my car service today and would highly recommend to others.
Thank you for the glowing review, Nieman! Our team is dedicated to providing top-notch service and we're happy to hear we hit the mark for you. We appreciate the recommendation and look forward to helping you with any future car service needs! - Your Craftsman Team
su lo
2/4/2024
Craftsman Auto Care - Alexandria
Thanks for the review, we appreciate your business! - Your Craftsman Team
Sean Pelphrey
2/4/2024
Craftsman Auto Care - Ashburn
The fact that I am leaving a 5 star review for an auto repair place should say it all. Just wish I could leave higher. I recently moved here from the desert southwest and had issues with my truck lighting amd electrical. They tracked down the problem and solved it for a fair price in about a day. Having been to many other repair places over the years, I have often left feeling taken advantage of. I definitely didn't feel that in any shape or form from this place. They definitely earned some trust from us. They were extremely friendly and informative. Never any heavy pressure. Everyone from the folks in reception to the mechanics, that I talked to were great. Wife visited too. She loved the coffee, snacks, phone chargers, and mints. Also I have never heard her complement a places toilet paper.... Will be taking my truck back this week to do some more maintenance that needs to be done.
Thank you so much for the amazing review, Sean! We are SO happy that you and your wife enjoyed our comfy showrooms and thorough, professional, honest services. We always strive to provide an exceptional experience at each visit, we are always here for anything you need. Your business and kind words means the world to us! - Your Craftsman Team
Darla Hamer
2/3/2024
Craftsman Auto Care - Ashburn
Craftsman Autocare could teach a Master Class in customer service! Everyone I interacted with at the Ashburn location was super helpful and professional. Brent, Richard and Crystal are an Amazing team! I was late picking up my car-technically after they were closed. I hate being that customer, but they couldn’t have been more kind. Thanks again for all you did!
Thank you so much for the glowing review, Darla! We strive to provide exceptional customer service and are thrilled to hear we hit the mark. Brent, Richard, Krystal, and the Ashburn team are always here for anything you need. Your business is everything to us! - Your Craftsman Team
