Jog Tlm
12/7/2021
Craftsman Auto Care - Alexandria
Had a tire that wouldn't stay fully inflated. Took it here for repair or replacement. In just over an hour (including the full auto inspection they always do) they inspected all the tires, found the problem, (a nail - darn I-95) and repaired the tire. I had a road hazard warranty on the tires so it didn't cost me anything. I got breakfast after dropping off the car and when I got back they were just finishing up, so no waiting. I did make an appointment so that may have helped the quick turnaround. Very helpful staff! Service: Tires
Hi Jog, UGH I-95 is the WORST! Its no surprise that that is where your pesky nail was from. So glad we were able to get you in and out quickly while you grabbed some breakfast! -Your Craftsman Team
Scott Mclaurin
12/7/2021
Craftsman Auto Care - Alexandria
Hi Scott, Thank You for the stars! Your business means the world to us. -Your Craftsman Team
Dave Greene
12/7/2021
Craftsman Auto Care - Alexandria
Always professional and clear on explanation. Great group of folks. Services: General repairs & maintenance, Electrical repair
Hi Dave, Thank you for the review! its always important to us that our customers feel like they leave with a clear understanding of the services we provide or recommend. Your business means the world to us! -Your Craftsman Team
Rachel Maldonado
12/7/2021
Craftsman Auto Care - Alexandria
Hi Rachel, Thank You for the stars! Your business means the world to us. -Your Craftsman Team
Lindsey Lachance
12/7/2021
Craftsman Auto Care - Alexandria
Went here for my oil change for the first time and had a much better experience than I ever had going to a dealership. Drew and Mason were very helpful and kept me updated the whole time. Will definitely be coming back here for all my future car needs. Service: Oil change
Hi Lindsey, Thank You for the stars! So glad to hear that you had a good experience at our Alexandria location and that we could take care of your oil change. Your loyalty means the world to us! -Your Craftsman Team
devan brockenberry
12/7/2021
Craftsman Auto Care - Alexandria
Amazing service. Staff was incredible for filling me in at the last minute and not just doing the oil change but also helping me see everything else wrong. Will definitely be coming back to get more work done. Services: Auto engine diagnostic, Oil change
Hi Devan, Thank You for the review! It is so important to us that our customers are always in the know about what is going on with their car, so we are glad you felt that way! -Your Craftsman Team
Katherine Madison
12/7/2021
Craftsman Auto Care - Alexandria
Best customer service around! Services: Auto engine diagnostic, General repairs & maintenance, Brakes, Oil change, Air & cabin filter replacement, Engine repair, Wheel alignment, Auto engine tuning
Thanks for the stars, Katherine! -Your Craftsman Team
Gerardo Villatoro
12/7/2021
Craftsman Auto Care - Alexandria
Hi Gerardo, Thank You for the stars! Your business means the world to us. -Your Craftsman Team
Tamara Chapman
12/7/2021
Craftsman Auto Care - Alexandria
Love them! Service: Brakes
Hi Tamara, Thank You for the stars! Your business means the world to us. -Your Craftsman Team
Michael Flanagan
12/7/2021
Craftsman Auto Care - Alexandria
Hi Michael, Thank You for the stars! Your business means the world to us. -Your Craftsman Team
