Paula Wesseling
1/27/2024
Craftsman Auto Care - Fairfax
The service was okay and everyone very polite. They didn’t do what my husband wanted done but explained why and saved me lots of money,
Hi Paula! Thank you for the kind words and review! We're happy to hear your experience was fast and that our team was polite. We strive to provide top-notch service every visit. See you soon! - Your Craftsman Team
Paula Wesseling
1/27/2024
Craftsman Auto Care - Fairfax
The service was fast and everyone very polite.
Hi Paula! Thank you for the kind words and review! We're happy to hear your experience was fast and that our team was polite. We strive to provide top-notch service every visit. See you soon! - Your Craftsman Team
Zach Flynn
1/27/2024
Craftsman Auto Care - Mclean
Thank you for the review, Zach! We appreciate your business! - Your Craftsman Team
Sam
1/27/2024
Craftsman Auto Care - Mclean
Craftsman Auto Care is amazing, best customer service, 10/10 recommend!
Hi Sam, thank you for the wonderful review! Your business and recommendation to others is everything to us! - Your Craftsman Team
paul fjeld
1/27/2024
Craftsman Auto Care - Mclean
As always - fast, competent, and friendly
Thank you so much, Paul! Your glowing review made our day. We'll keep delivering that top-notch service and are always here for anything you need. We appreciate your business! - Your Craftsman Team
John Lee
1/27/2024
Craftsman Auto Care - Fairfax
They are super nice and quick. They are such an amazing person.
Thank you so much, John! We appreciate your kind words and are happy to hear your experience was amazing. We appreciate your business! - Your Craftsman Team
carlos poindexter
1/27/2024
Craftsman Auto Care - Alexandria
Lisa waited late for me to pick up my vehicle after business hours were closed. Thank you!
Hi Carlos, thank you for the review! We will always go above and beyond for you and your car, we truly appreciate your business! - Your Craftsman Team
Dasol Kim
1/27/2024
Craftsman Auto Care - Fairfax
Got a flat tire fixed in less than 30 minutes with no reservation. Amazing service and more amazing people!
Thank you so much for the amazing review, Dasol! Our team takes pride in providing fast and friendly service, and we're glad we could help with your tire. We truly appreciate your business! - Your Craftsman Team
Junmin Son
1/27/2024
Craftsman Auto Care - Fairfax
Very good service and kind employees would recommend this place for everyone
Thank you so much for the positive review, Junmin! We're glad you had a fantastic experience with our Fairfax team. We appreciate your business! - Your Craftsman Team
Denise Buck
1/26/2024
Craftsman Auto Care - Alexandria
Chris and DJ in Kingstowne give the best customer service! I liked receiving the inspection report I was sent digitally to know the current status and future needs. They are very honest and forthright explaining what is needed & level of urgency. The pricing is very fair and transparent. They even went out of their way to take me home after I dropped my car off because I did not have a ride. Chris stayed a little late to ensure my tire was fixed before a long road trip the next day. I also witnessed the kindness and care they gave a senior lady who didn’t know much about the car repairs she needed. I verified what she was being told was correct and agreed with their suggestions. She agreed to go ahead with the service and come back the next day. They stayed late to put on her spare tire so she could get home close by. I have gone to this shop since they opened in the late 80’s. Additionally, I have referred my friends and clients to them especially when they are new to the area. It is under new management now and I am happy to see this owner running the shop with the same integrity and care for the customers.
Thank you so much for taking the time to leave such a glowing review, Denise! We're happy to hear Chris, DJ, and our Alexandria team provided excellent customer service and we're thrilled to have your continued support throughout the years. We always strive to provide honest, thorough, professional service at each and every visit! Your business and recommendation to others means the world to us! We are always here for anything you need, we are honored to have you as apart of our Craftsman family! - Your Craftsman Team
