Home » Testimonials
Adria Bullock
10/29/2021
Craftsman Auto Care - Fairfax
Jenna
10/29/2021
Craftsman Auto Care - Chantilly
The team at Chantilly are extremely professional and friendly! I had an appointment to get an oil change at a different auto shop and they cancelled my appointment last minute. I called Craftsman Auto Care and they took care of me right away; I was in and out of the shop in an hour! They performed a full-health inspection of my vehicle as well and informed me that my tires were in bad shape. They ordered the tires and replaced them the next week. My car is riding smoother than ever and I’m very happy with the thorough, attentive customer service I received. I will be returning for all of my future auto-repair needs.
Lauri Buckley
10/29/2021
Craftsman Auto Care - Alexandria
My first visit but definitely will not be the last. Lisa was amazing, friendly and helpful. The rest of the staff also where great! I will be sending all of my friends there too.
Perdie Productions
10/28/2021
Craftsman Auto Care - Alexandria
Great service. No issues. Very transparent. No shady business here at all.
Jim
10/28/2021
Craftsman Auto Care - Merrifield
Fantastic service. Clean, fast, excellent contact and solid recommendations. Luck to have a mechanic this awesome and close.
Tom Brown
10/28/2021
Craftsman Auto Care - Alexandria
Craftsman Auto Care once again does it all: scheduling, accommodation, diagnosis, and excellent repair. My 2001 Chrysler Sebring Limited is back on the road in top performing condition. The windshield wiper blades are the icing on the cake.
Jay Lewis
10/27/2021
Craftsman Auto Care - Mclean
Great customer service from Ray. I highly recommend this business. Their Halloween decorations are amazing!! Go check them out.
Haris Ghayas
10/27/2021
Craftsman Auto Care - Chantilly
I brought the car in for repair. They provided their diagnostivs which is gives a rundown of everything good and bad about your car. I even asked if they could install my license plate holder since my car wasnt fit for the normal frames. While they couldn't do it that day, they asked me to come in early the next day and take care of it without as part of my other services. Extremely polite, reasonable, and did fantastic work.
Hi Haris, Thank You for the review! We are glad you found the diagnostic report informative- we think it is too! Please do not hesitate to reach out if anything else comes up. -Your Craftsman Team
Douglas Hoffman
10/27/2021
Craftsman Auto Care - Mclean
Dropped the vehicle off in the morning for a diagnostic. it was returned before the evening.
Erin Madison
10/26/2021
Craftsman Auto Care - Fairfax
Rick at the Lee Hwy location went above and beyond tonight helping my mom and I with a tire issue. We were very fortunate he was so willing to help in the middle of a thunderstorm. Thank you again! Wish you had a location in Prince William County!
Hi Erin, Thank you so much for the stars! We are happy to hear that Rick was able to help you and your mom out with the tire issue. Who knows, maybe we will make our way up to Prince William County soon! -Your Craftsman Team