Testimonials

Friendly, efficient, and kept to the promised timeline. Greatly appreciated!

Just moved to have this place be my primary servicer for my mini cooper! I love everyone here... they are genuinely interested in cars and will talk to you about the repairs you are doing, want done, or just talk to you about cars in general! They are fair on pricing and their email / text inspection report comes with pictures of any problems they've identified with your car in real time so you can see exactly what they have identified. I am happy they are so close to my residence and that they are so fast / accommodating with their service! Don't take your vehicle anywhere else!

These folks do a thorough and precise job at servicing or fixing my Ford Fusion. Their feedback, or information concerning my car has been reassuring. They responded quickly to an emergency, and delivered; gave me a ride home while repairs made. This is my go to shop.

Efficient and well done

These folks are a saving grace!!!!! My tire was leaking air and they patched it right up in no time. Three weeks later I came in because the same tire that got fixed was FLAT! I had just picked up my daughter and the store was closing so naturally I was very concerned! They got me in and out in under 15 minutes and were so reassuring and gracious. I’m never bringing my vehicle ANYWHERE else. Thank you Christopher for the added reassurance and patience with my situation. I actually felt so at ease and I just can’t thank your team enough.

Amazing service. Plus the manager is incredibly funny and could be the next "Car Guy" (a show on NPR).

.I think I have finally found a reliable and honest garage in the area. This is my 8th.visit to Craftsman Auto Care in McLean including both my vehicles. I found the folks that I have come into contact with are very friendly and understanding to the customer's needs. Anyone looking for a new auto repair shop, I highly would recommend Craftsman Auto Care. Five stars in my book.

Service at this location is always excellent. The gentleman (Richard) who was helping me was very helpful and courteous. Thank you very much!

excellent professional service!! the owner Matt and his staff are great and know cars!!!

Craftsman AutoCare McLean is my top pick for vehicle maintenance and repair. Trustworthy. Timely. Easy to book appointments. Everyone is professional and courteous. Waiting area is comfortable and welcoming. Will continue to be a loyal customer for future needs!