Mark Gill
9/24/2021
Craftsman Auto Care - Mclean
Great service. Clear explanation of the problems and recommendations, work all completed on time. Will keep coming back for my car needs.
Hi Mark, Thank you for the review! We really appreciate your loyalty. -Your Craftsman Team
James Stankard
9/24/2021
Craftsman Auto Care - Chantilly
They are always able to get me in quickly and consistently provide exceptional service! It’s great to have someone you can trust!
Matt Harris
9/23/2021
Craftsman Auto Care - Fairfax
Outstanding customer service. They were able to get me in quickly and finished the job within a day. They explained everything to me and and were outstanding to work with. Would highly recommend
Hi Matt, thank you for the stars! It is always important to us that our customers are in the know with everything going on during their car repair. We really appreciate your business. -Your Craftsman Team
Khalil Derbel
9/23/2021
Craftsman Auto Care - Fairfax
The staff was very helpful and responsive even when they knew I did not have an appointment. They offered me the information I needed and good customer service.
kelly k
9/23/2021
Craftsman Auto Care - Mclean
This is the only place I will go for car repairs! The people are friendly , communicate all my needs, price and timing very well ! Good location, very clean waiting room and love the digital inspections I got ( everyone gets one) ! Not pushy and very honest ! Kudos to you guys ! I will be back !
Hi Kelly, Thank you for the review! We are so glad you find the digital health inspection helpful. As your local, family owned business we really appreciate your loyalty. -Your Craftsman Team
Ryan
9/23/2021
Craftsman Auto Care - Mclean
Very responsive, thorough, communicative and reasonably priced. Great customer service!
Dave Pontell
9/23/2021
Craftsman Auto Care - Mclean
Prompt and excellent service on state inspection, emissions, courteous staff, would return.
sarah nicol
9/22/2021
Craftsman Auto Care - Fairfax
This was best experience I have had in over six decades
Sarah- WOW...six decades?! We are both honored and humbled! As your local, family owned auto repair shop, your business means the world to us. Thank you so much for the review. -Your Craftsman Team
Jordan Psaltakis
9/22/2021
Craftsman Auto Care - Merrifield
Professional and prompt service. Took care of what needed to be taken care of, and offered suggestions for further maintenance without pressuring me into any expensive, immediate purchases or incessant maintenance .
Hi Jordan, thanks for the stars! We are glad we could make your auto repair experience a great one. Please don't hesitate to reach out if you ever have any questions! -Your Craftsman Team
Ellie Judd
9/22/2021
Craftsman Auto Care - Mclean
I took a car I was considering buying in to have the team look over. Tom and the team in McLean could not have been any more helpful or friendly during the process. They quickly evaluated the car, sent me a text with a link to view it, and got on the phone and explained it all! And this was all complimentary!! Great Service and neighborhood feel! Won't be taking our cars anywhere else!
