Frank Simeck
9/7/2021
Craftsman Auto Care - Merrifield
Highly recommend, they use oem parts and are very professional, courteous and give you sound advise on repairs. Service: Steering & suspension repair
Thank you for sharing, Frank! We always use quality parts with our customer's vehicles and we're glad to hear that you appreciate the importance of that. Our Merrifield team is always here to help! -Your Craftsman Team
Marcus Dunn
9/7/2021
Craftsman Auto Care - Merrifield
Excellent shop! - my daughter had repairs done and was treated well. The diagnostic had options and their communication on what was vital and what could wait was very helpful. In the end, fair price, quick turn around - highly recommend.
Thank you so much for sharing, Marcus! We’re happy to hear you found our digital health inspection of your vehicle helpful in moving forward with you auto repair decisions. Our Merrifield team is always here to help! -Your Craftsman Team
P McCarthy
9/7/2021
Craftsman Auto Care - Merrifield
Thank you greatly for the stars! We appreciate your business!
Ellen Gerdes
9/7/2021
Craftsman Auto Care - Merrifield
Thanks for the review, Ellen! Your business is much appreciated!
Jasmine
9/7/2021
Craftsman Auto Care - Merrifield
Bob and his team provided me with the world class customer service , Servive needed light on the dash board did not want to rest, Bob provided me with free loaner car and my car was fixed in an hour after I left , even they dropped my car at my house . What a great service. Thanks Bob & his team to make it happen. I would recommend this shop to everyone. Service: Oil change
We're so happy to hear how much you appreciated the Craftsman service, Jasmine! Thank you for sharing your experience with Bob and the awesome Merrifield team. Whatever you need, we're here for you! -Your Craftsman Team
Bon Thomas
9/7/2021
Craftsman Auto Care - Merrifield
The technician David was able to immediately Locate the noise I described and was fixed quickly and at a very reasonable price Thanks Guys!!
You're very welcome, Bon! Thank you so much for sharing your experience with our Merrifield team. Whatever we can do, we're here for you! -Your Craftsman Team
Berk Mister
9/7/2021
Craftsman Auto Care - Merrifield
Came in for a oil change and got a full free digital inspection of my vehicle that gave me a full breakdown of everything in my vehicle. Service: General repairs & maintenance
Thank you for your feedback, Berk! We're so happy to hear you appreciate our digital health inspection of your vehicle. We're always here for your auto repair needs! -Your Craftsman Team
John Tai
9/7/2021
Craftsman Auto Care - Merrifield
Very nice people here. Glad that this location is so close by!
Thank you for sharing, John! We're happy to be close by as well. Give us a call if anything comes! -Your Craftsman Team
Mr. Harrelson
9/7/2021
Craftsman Auto Care - Merrifield
Mr. Harrelson - Seeing as we haven't had you in our shop since 1/4/2020 ( 1 whole year + 8 months ago...) this review comes as quite a surprise. This is unfair to Craftsman & our Merrifield team in terms of relevance to our company as of August 2021. If there is something you would like to discuss from your service, give us a call at (703)-646-8270.
John Carlson
9/7/2021
Craftsman Auto Care - Merrifield
Great repair shop...fair prices, excellent work and customer service...totally trustworthy. Ask for JD (he's worked on my cars for many years...but they are all good.
Thank you so much, John! We’re so glad you decided to follow the talented JD to Craftsman and see what our whole business if all about. Happy to have you as a customer and always here to help with all your auto repair needs! -Your Craftsman Team
