Axel Syrano Pedeme Kuenzob
9/7/2021
Craftsman Auto Care - Merrifield
Short of words. They are fabulous. Did a free inspection and treated me well. Didnt know what was wrong with my car, they figure out the problem in few minutes and got into it. I went there without any appointment. JUST FAB
Thank you so much for the fabulous review, Axel! Our awesome team at Merrifield will always be here to assist with any issue your vehicle may be having. Please don’t hesitate to give us a call if anything comes up! -Your Craftsman Tram
emily namesny
9/7/2021
Craftsman Auto Care - Merrifield
Bob and his skilled technicians at Merrifield Craftsman showed that they not only cared about my car but also cared about ME. Excellent experience from start to finish. Service: General repairs & maintenance
Thank you, Emily! You nailed it when you say we don’t only care about your vehicles, but YOU as well. We will always do what’s best for our customers interest. Whatever you need, Bob and the whole Merrifield team are here for you! -Your Craftsman Team
Denise Pham
9/7/2021
Craftsman Auto Care - Merrifield
Same day appt isn’t recommended but they can always fit you in the next day. They give estimated wait time/expectations, and may take more than 2 hrs, so make arrangements and be flexible. They send you a digital report to you phone (convenient) and give you an overview upon pick up. Friendly customer service and will return for other services. Service: Oil change
Thank you for sharing your experience, Denise! Our digital inspection of your vehicle is one of our favorite tools, as our customers can see exactly what is going on with their vehicle with a simple link to their phones. Ecstatic to hear that you will return for future auto repair services! Whatever you need, we're here for you. -Your Craftsman Team
Right Relation
9/7/2021
Craftsman Auto Care - Merrifield
Craftsman Autocare is amazing. Service is excellent and staff truly cares about their clients. Great rates as well!
You're amazing for leaving us this review! Thank you for trusting Craftsman for your auto repair needs. We really do care about our customers needs and so glad it shows. Give us a call if you need anything! -Your Craftsman Team
John Hrubovcak
9/7/2021
Craftsman Auto Care - Merrifield
Excellent communication process from start to finish. Professional and polite. Work completed as promised and timely manner. Would use again. Service: Brakes
Thank you, John! Keeping our customers in the loop throughout the entire process if very important to us, and we're happy to have had the opportunity to take care of your vehicle. Looking forward to working. with you in the future! -Your Craftsman Team
David Adler
9/7/2021
Craftsman Auto Care - Merrifield
Thank you, David! Your feedback and business are greatly appreciated! -Your Craftsman Team
Chris Jun
9/7/2021
Craftsman Auto Care - Merrifield
Thank you for your stars, Chris! Give us a call if you need anything!
Rosemary Rosser
9/7/2021
Craftsman Auto Care - Merrifield
We appreciate your review and business, Rosemary! We’re here for all your auto repair needs!
eric rivera
9/7/2021
Craftsman Auto Care - Merrifield
Great Shop all around! Ive came here for multiple occasions and they have exceeded expectations each time. From small jobs like an oil change or change of brakes, to big like replacing the engine on my Jeep Wrangler, they have shown professionalism, friendliness, consideration of your time and honesty. I could write an entire essay on my experience with them, but all in all this a shop that won’t BS you and will work with you in order to give your car back to you far better than how it came in. They even give it a nice little cleaning with a piece of candy inside haha Will forever recommend this shop. Services: Auto engine diagnostic, Oil change, General repairs & maintenance, Brakes, Engine repair, Auto engine tuning
Thanks so much for the awesome review, Eric! From your routine oil service to replacing an entire engine, there is no job to big or to small for our rockstar team. We truly appreciate you using Craftsman for all those auto repair needs. Happy to have you as a loyal customer, and we look forward to working with you and your vehicles in the future! -Your Craftsman Team
J Harris
9/7/2021
Craftsman Auto Care - Merrifield
First time there. They did an inspection on the car and included a first time discount. Process was simple and easy.
Thank you for your feedback, Joe! Our Merrifield team is always here to help! -Your Craftsman Team
