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Charles Lindsay
9/7/2021
Craftsman Auto Care - Merrifield
After years of taking my vehicles to the dealership, dealing with long wait times and high costs (all foreign cars -- European or Japanese) I finally found a mechanic that leaves the car clean during services, completes service in a reasonable time, and respects their customers. A note to the Gay community: This place is gay friendly. My partner Kyle found them last year, and they are nothing but kind to everyone. I highly recommend Jeremy and Bob at Craftsmen. Great staff and amazing service. Services: Wheel alignment, Air & cabin filter replacement, Auto engine diagnostic, General repairs & maintenance, Tires, Oil change
We are ecstatic that you have finally found your trustworthy, respectful and reliable auto repair shop with Craftsman - Merrifield, Charles! You review means everything to us and sharing your experience with friends and family is the biggest compliment you can give us. So glad your partner Kyle decided to give us try last year. Thank you for the support and we look forward to working with you in the future! -Your Craftsman Team
Connor Borkowski
9/7/2021
Craftsman Auto Care - Merrifield
This Crafsman's location is a genuine shop. As a DIY technician myself, I can say with confidence that their mechanics KNOW what they're talking about, and are very upfront and honest about what they think of your vehicle. I've never noticed them try to push unnecessary maintenance or service on any of my cars, and that goes a long way with me. They also offered community educational classes on standard car care called 'Cars and Coffee' which has unfortunately been put on hold due to the COVID-19 pandemic and efforts to contain it; but regardless, it shows they genuinely care about keeping their customers informed and educated on what is turning into a dying skill set. This shop has my respect and my trust. Services: Electrical repair, General repairs & maintenance, Tires, Oil change
We truly thank you for your support and sharing your experience with our team, Connor! We're here as your auto repair experts to let you know exactly what is going on with your vehicle, but it is always the customers choice on how they want to proceed. We do miss hosting our educational Car Car Clinic's for the community, as we love sharing our expertise and knowledge! We are planning on hosting a Cars & Coffee Car Show at our newest McLean location in June of this year (: However we can assist with your auto repairs, we're always here to help. -Your Craftsman Team
Charlie Dierkes
9/7/2021
Craftsman Auto Care - Merrifield
Craftsman Auto Care is the best auto service in the area. The manager, Bob Curry, was professional, courteous and very knowledgeable. Great Experience!! Services: Transmission, Air & cabin filter replacement, Auto engine diagnostic, General repairs & maintenance, Tires, Oil change, Brakes
Thank you for your feedback, Charlie! I'm glad that our awesome Merrifield team was able to help you with your vehicle. - Your Craftsman Team
Juan Martinez
9/7/2021
Craftsman Auto Care - Merrifield
Great customer service as soon as I walked in through the door. Everyone was wearing their mask and 6 feet apart, Before they go inside my vehicle I noticed they sanitized it down with a spray. Overall satisfied with the job they did, definitely coming back and recommend everyone around the area Services: Tires, Oil change, Brakes
Thank you for your business, Juan! I'm glad that our pandemic protocols, including our free corona-killing disinfection service put you at ease. We appreciate the opportunity to work on your vehicle and hope that you can spread the news so you friends and family can support our technicians and our family-owned and operated business. Please don't hesitate to contact us if you have anything we can help you with. We're just a phone call away! -Your Craftsman Team
Jane Abernathy
9/7/2021
Craftsman Auto Care - Merrifield
My car battery gave out this morning, and this shop was very friendly and helpful in jump starting, inspecting, and replacing it all today. I highly recommend. Service: Battery
Hi Jane! So sorry that your battery was giving you trouble today. It's that time of the year, when the cold finally settles into the "bones" of our vehicles and they just need a little more TLC. Let us monitor the health of your vehicle with regular visits so this won't happen again! We're happy to help with anything you need- just give us a call! -Your Craftsman Team
Rich Frangiamore
9/7/2021
Craftsman Auto Care - Merrifield
If you're an old Curry's customer and left when the chain got sold to Mr Tire and everything went downhill, rejoice, because Matt and Judy are finally back. The service is just as good as you remember. Shout out to Jeremy and techs at the Merrifield shop for taking *tons* of time to fully inspect my old '06 and actually walk me under the lift to show me the busted suspension. I'll be driving all the way down from Maryland just to bring my vehicle to these guys. Favorite new feature: the "digital inspection" where you get sent photos of the broken part that they quote you on. Perk for when the pandemic is over: Lost Dog Pizza is a block away. Best way to wait for your car. Service: General repairs & maintenance
Hi Rich! This is Judy Curry and I can't tell you how happy I was to read your review! Thank you for being such a loyal customer and we're looking forward to providing "Curry" service to you and all your vehicles! I'm personally very excited to finally have a complete and efficient digital inspection that we can easily share via email or text. It's an awesome tool and I'm glad you appreciate the convenience it adds to our process. Customers like you are the BEST! - Judy Curry
Edythe Frankel Kelleher
9/7/2021
Craftsman Auto Care - Merrifield
Have brought in my Subaru twice for minor things, state inspection and oil change, and have been impressed with the friendly and professional service. They researched service history, called when they said they would, vehicle ready when promised. Covid protocols followed with care.
Thank you, Edythe! Making sure our customers feel safe entering our showroom is a top priority of ours - that is why we disinfect every shop with our BioPledge Anti-Microbial disinfection product that has been proven to kill Covid on contact. Happy we could help with your state inspection, oil change and other small vehicle repairs. However we can help, we're here for you! -Your Craftsman Team
Petar Lukacevic
9/7/2021
Craftsman Auto Care - Merrifield
I highly recommend this business. My experience with them was very transparent. The prices for services rendered were very reasonable and I knew I wasn't being screwed over. This place served me thousands becausethey don't play games with your money.
Thank you for sharing, Petar! We are always honest with our customers, and we know exactly how important having a trustworthy auto repair shop is. However we can assist with your vehicle's needs, we have got you covered! -Your Craftsman Team
R Maxwell
9/7/2021
Craftsman Auto Care - Merrifield
I just had a brake job done here all my pads were replaced I sat and waited it was super fast
Thank you for your feedback and choosing us to do your brakes! We appreciate your business and look forward to helping you with any of your auto needs. - Your Craftsman Auto Care Team
Dan Ryan
9/7/2021
Craftsman Auto Care - Merrifield
Bob is the man. Took care of my starting problems and replaced my tag bulbs for free. Everyone's friendly. Couldn't recommend them enough.
We agree Dan, Bob is the man! Thank you for your 5 star review of our Merrifield team - we truly appreciate your business and are her for whatever you may need! -Your Craftsman Team