Testimonials

I've been looking for a reliable local repair shop for some time and I finally found them!! Craftsman Auto Care was recommended to me on a whim and after being turned down by 6 other facilities that quoted up to a WEEK just to mount 2 tires on a minivan. When I called, a very engaging gentleman named Brandon answered the phone. He handled my questions with reassuring ease and instilled immediate confidence in his abilities. I've been in this industry for over 10 years and I can honestly say that this is the single best experience I've had in a service lane as a customer. What impressed me the most was their level of thoroughness and more importantly, their honesty. They provided digital imaging of all mechanical concerns and concisely prioritized recommendations based on condition and severity. They could've very easily recommended an alignment (along with a litany of other up-sells) but instead provided me a complimentry alignnment spec-sheet showing why it wasn't needed. Andrew and Brandon both have an uncanny ability to educate the customer and make them feel like their time and business is valuable. Trust isn't given, it's earned and because of my outstanding experience I'm now a customer for life and I'll be recommending CRAFTSMAN AUTO CARE to everyone with ears. 10/10 - This is a truly exceptional service center!

Great service and very friendly staff. Chris was excellent!

Brandon is an excellent advisor on what has been needed for my 3 vehicles!

The service was great and staff were very professional, friendly, and timely. I got a rather detailed report which included screenshots of the what was checked and the condition they were in. This along with the technician's recommendation notes made a lot of sense and is very helpful for me to keep on my mind. I'll come back here again when I need the same services (inspection & emission) performed.

Good and friendly Services

They were even better than I expected. Was concerned when McLean Service retired but these people are great and honest.

they kept my appointment time. Gave me a ride home. Took pictures of my car so you know the work was actually done. Very thorough. reasonably priced.

Excellent counsel, excellent service. Patient, understanding, detailed, comprehensible. Thank you!