nika montgomery
7/30/2021
Craftsman Auto Care - Mclean
I was honestly surprised by the level of Customer service. Walking in I was greeted by the kindest gentleman; the service only took about 45 minutes which is rare. Overall an amazing experience
Thanks so much for sharing your experience, Nika! We will always give our customers the service they deserve the moment they walk through our doors. We appreciate you business and look forward to working with you in the future! -Your Craftsman Team
Monty Sylvan
7/30/2021
Craftsman Auto Care - Mclean
These guys were great; efficient and communicative throughout the process. Def going back. Thanks again!
Thanks for all the kind words, Monty! Ecstatic to hear that you'll be back after your experience with us. Give us a call whenever you need anything! -Your Craftsman Team
Kelly Williams
7/30/2021
Craftsman Auto Care - Mclean
Great shop. Above and Beyond Customer Service and made sure I knew everything I needed to know from start to finish. Highly recommend this place.
Thank you, Kelly! Creating a pleasant experience from the moment you make your appointment till you drive off our lot is how we like to do things at Craftsman. Your recommendation is everything to us, and we look forward to working with you in the future! -Your Craftsman Team
Rebecca Lynn-Yee
7/30/2021
Craftsman Auto Care - Fairfax
They were excellent and timely. They also completed our VA DMV checks for two cars one gas and one diesel.
Thank you, Rebecca! We will always do anything we can to help our customers in any way. Whatever you need, we're here for you! -Your Craftsman Team
Lundon Hudgens
7/30/2021
Craftsman Auto Care - Mclean
Fixed my A/C unit in my truck in no time very professional mechanics and management.
Thank you, Lundon! Happy to help get your A/C up and running in your truck for this summer heat. Give us a call if you need anything else! -Your Craftsman Team
Paula Chambers
7/30/2021
Craftsman Auto Care - Mclean
I was in an out. And got a great professional greeting and response when I thought my A/C had broke again!
Thank you for sharing, Paula! Happy to help you with your A/C and get your car serviced in good timing. You know who to call if you need anything else! -Your Craftsman Team
Guy Redford
7/30/2021
Craftsman Auto Care - Mclean
The manager Tom helped my family at the last minute with a flat tire and alignment. He was very courteous and professional and went out of his way to make my family feel at ease without making us feel like a burden on the schedule. I recommend this place for all of your auto needs.
Thank you for sharing your experience with our McLean team! We will always do everything we can to accommodate our customers and help them get their vehicle's back safely on the road. Happy you decided to stop by and let us assist with your flat tire and alignment - we look forward to assisting you with your future auto repair needs! -Your Craftsman Team
Greater Md Eye Physicians and surgeons
7/30/2021
Craftsman Auto Care - Mclean
The manager Tom helped my family at the last minute with a flat tire and alignment. He was very courteous and professional and went out of his way to make my family feel at ease without making us feel like a burden on the schedule. I recommend this place for all of your auto needs.
Thank you for sharing your experience with our McLean team! We will always do everything we can to accommodate our customers and help them get their vehicle's back safely on the road. Happy you decided to stop by and let us assist with your flat tire and alignment - we look forward to assisting you with your future auto repair needs! -Your Craftsman Team
Skye Redford
7/30/2021
Craftsman Auto Care - Alexandria
The experience was awesome and Tom was professional!
Thank you for the review, Skye! Whatever you need, the Craftsman team has got your covered! -Your Craftsman Team
Cassandra Fields
7/30/2021
Craftsman Auto Care - Mclean
Craftsman’s does excellent work on cars. The staff is always professional and provides great customer service! I highly recommend their services! Cassandra
Thank you for the kind words, Cassandra! Professional and friendly are the only ways we know how to be. Looking forward to helping with your auto repair needs in the future! -Your Craftsman Team
