Testimonials

Great and timely service for my car

fast, affordable, and courtious.

Always great service. I have an older vehicle that is beginning to show its age, mechanically. The staff at Craftsman-Fairfax "know my vehicle", take the time to explain what needs to be done, and complete the work in a timely and professional manner. Huge shoutout to Richard the excellent mechanics at Craftsman-Fairfax.

They were awesome!! My car had been sitting on base in DC for over a year. Every place I called couldn't squeeze me in and I was only in town, from New York, for the weekend. Luckily, I was visiting a bud in Fairfax and they were able to see me on such short notice. They fixed all major issues and made sure I had a list of things that should be addressed whenever I had availability. Great personnel. Easy to talk to and just super respectful. I never once felt like I was being cheated and they kept in contact with me throughout the entire process to tell me what needs to be done, get permission on maintenance to perform, and when my car was ready. Time not wasted...so hard to come by these days.

10 out of 10 !!! Jeremy is very professional and very patient. Best customer service!

Always great and quick service!!! Thanks!

10 out of 10 !!! They are very professional fast and patient.

Everyone was very friendly and helpful as I came in without an appointment and close to closing time. They were able to inspect my vehicle and get me on my way in record time.

I appreciated the time they spent on the car, their honesty and letting me know what was happening with the vehicle before they did anything.

I’ve always had great service from Craftsman and would highly recommend them to anybody!