Testimonials

Craftsman Auto is the best place to take your vehicle. I take all my vehicles. Very honest and good work. Richard is amazing, helpful and always goes above and beyond to make sure the customer is happy.

We took our Volvo in for service and both inspections. Everyone was very friendly and accommodating . It is also very conveniently located so we can get there easily. We will definitely use craftsman in the future.

Exceptional service! We always take our vehicle is here.

The guys at Craftsman Fairfax are always cheerful and it is obvious they want to do right by their customers. I have been going to them for years and have been satisfied with their work quality and patience with me if I have questions or don't understand something in the estimates.

I needed work done immediately on my Jeep. I searched and reached out through many outlets in search of someone reliable with great customer services that wasn’t going to charge me an arm and a leg for repairs. Brandon was absolutely wonderful and went above and beyond to help me feel better about my situation. Richard was so nice, answered whatever questions I had. Everyone here is very welcoming. Building is clean and so comfortable. Brandon walked me over to my vehicle and showed me exactly what was wrong and what I needed. Reggie was so kind and explained what he did and why. Everyone had reassured me through the process of what was going on. I will definitely come back in the future for any routine maintenance or repairs that I’ll need. Really reasonable pricing and done in a timely manner. I was able to get everything I needed including my inspections and emissions all in one trip.

Always easy and thorough

The digital evaluation of my vehicle was critical to understanding what needed to be repaired and the urgency of those repairs. I have confidence that my money was well spent and the vehicle runs great.

Craftsman Auto Care was my preferred installer for new tires I purchased online thru SimpleTire.com for my Volvo SUV. The experience was great. Dropped my car off in the morning, and they had it ready for pickup early afternoon. They were super nice, very knowledgable, and did a great job mounting and balancing my new tires. The car handles great and rides smoothly. I realize mounting tires is a pretty simple service, but these tires were balanced to perfection. They clearly take great care in everything they do, no matter how simple it may be. I may have just found my new go-to service center for my 13 year old BMW.

Quality, professional, honest service...and I always learn a bit more about autocare just from the conversations! 10/10 would recommend!