Home » Testimonials
David Calderwood
5/18/2021
Craftsman Auto Care - Fairfax
Wonderful service here! I came in needing a tire patch and they had me in and out in under 30 minutes. I will certainly be coming back when I need new tires. This shop was amazing and the staff were super helpful. They told me everything I needed to know and it didn't feel like they were trying to upsell me or anything. This is the best tire place around.
Janny Ho
5/18/2021
Craftsman Auto Care - Chantilly
Always provide great service here. Thorough details and very informative. Honest great people.
Chait Bhat
5/18/2021
Craftsman Auto Care - Mclean
Honest assessment, Great service and Friendly ambience
John Mooney
5/18/2021
Craftsman Auto Care - Mclean
We were quite satisfied with the work that was done and appreciated that it was done promptly.
Nailah Robinson
5/18/2021
Craftsman Auto Care - Alexandria
Staff is helpful, courteous and always willing to explain urgency of repairs and diagnostics.
Joshua P
5/17/2021
Craftsman Auto Care - Fairfax
I just moved to the area and had to get a flat tire fixed. I called Craftsman Auto Care. The area that stood out the most during the entire process was their "excellent" customer service. From the original call to the follow up to the general manager I met with to pick up my car, this was by far the best customer service I have received in a long time. They also gave me an honest assessment of my vehicle and they were not pushy in any way with their recommendations. I will definitely use them going forward and will highly recommend them to others.
Welcome to Northern Virginia, Joshua! We appreciate your kind words and your business. Our Fairfax team is happy that we were able to help you with your tire repair and deliver our industry-setting customer service. We look forward to assisting you with all your future auto needs! - Your Craftsman Team
Joshua Petersen
5/17/2021
Craftsman Auto Care - Fairfax
I just moved to the area and had to get a flat tire fixed. I called Craftsman Auto Care. The area that stood out the most during the entire process was their "excellent" customer service. From the original call to the follow up to the general manager I met with to pick up my car, this was by far the best customer service I have received in a long time. They also gave me an honest assessment of my vehicle and they were not pushy in any way with their recommendations. I will definitely use them going forward and will highly recommend them to others.
Josh Petersen
5/17/2021
Craftsman Auto Care - Fairfax
I just moved to the area and had to get a flat tire fixed. I called Craftsman Auto Care. The area that stood out the most during the entire process was their "excellent" customer service. From the original call to the follow up to the general manager I met with to pick up my car, this was by far the best customer service I have received in a long time. They also gave me an honest assessment of my vehicle and they were not pushy in any way with their recommendations. I will definitely use them going forward and will highly recommend them to others.
Mark Woirol
5/17/2021
Craftsman Auto Care - Chantilly
They service all 3 cars always do a top notch job. Very courteous and people you can trust
Brian Murphy
5/17/2021
Craftsman Auto Care - Merrifield
Who did my expectations!