Home » Testimonials
andre hicks
3/5/2021
Craftsman Auto Care - Fairfax
Rich Zaia
3/5/2021
Craftsman Auto Care - Chantilly
Always a good experience at this store. Highly competent , friendly, staff and great price for excellent service. Bring all my cars here..You should too..
Ashley P
3/5/2021
Craftsman Auto Care - Fairfax
I found a screw in my tire, brought it here to get looked at, and within minutes of arrival Mason helped me out- he checked the tire pressure, ensured it wasn’t leaking through a liquid test, and he removed the screw at no cost to me whatsoever. Super helpful and professional!
Travis Tempel
3/5/2021
Craftsman Auto Care - Fairfax
Very helpful, honest, and caring
Julie Gaffney
3/5/2021
Craftsman Auto Care - Fairfax
Excellent response to issues with my car. Listening is key. Thank you !
Steve Koo
3/4/2021
Craftsman Auto Care - Fairfax
Danielle Hopkins
3/4/2021
Craftsman Auto Care - Alexandria
Awesome staff. I never felt like I was "getting taken advantage of", or getting ripped off, which has been my experience a lot of times. Leesa was awesome! Explained everything and got me to the price I needed. Great place.
Ed Dawson
3/4/2021
Craftsman Auto Care - Alexandria
Always great service!
William Goldman
3/4/2021
Craftsman Auto Care - Mclean
The total package. Reasonably priced, very friendly and service oriented, finished work when they said. Couldn’t be more satisfied.
Terri Saunders
3/4/2021
Craftsman Auto Care - Alexandria
I had my car towed to Craftsman Auto when it wouldn’t start. Drew took a look at it for me and let me know there was nothing wrong with the car but the chip in the key wasn’t working and the anti-theft system in the car prevented me from starting it. I had just had my keys re-keyed a couple of days prior but the keys weren’t working properly so I had to have the locksmith take care of the issue. Drew didn’t charge me despite taking the time to diagnose the problem. He and the woman I initially spoke to on the phone (afraid I don’t remember her name) were both very polite and professional. I will definitely take my car to Craftsman Auto the next time it needs work!
Thanks so much for sharing your experience, Terri! We're so happy your decided to give our Alexandria team a call and that they were able to diagnose the issue for you and assist with getting you car back to starting again. To hear that you'll be back the next time your in need of any auto repairs is music to our ears! Whatever you need, we're just a phone call away. -Your Craftsman Team