Andy Lu
12/19/2023
Craftsman Auto Care - Chantilly
Came in for a VA state safety inspection and oil change on a very tight schedule, they start working on it right the way. Despite issue arise (machine broken at emission inspection site) the team work efficiently and ask around for alternate site, and was able to get everything done ASAP, while I wait at their relaxing sunlit showroom. Shout out to Stacey and the team, super nice and professional, thanks to them I was able to make it for the appointment afterward.
Thanks for the great review, Andy! Our team works hard to make sure our customers get all the help they need in an efficient, professional way! Your business is everything to us! - Your Craftsman Team
Chris B.
12/19/2023
Craftsman Auto Care - Fairfax
Great shop, great employees! I also love that they include a visual inspection of various components and provide photos via their web portal.
Thank you so much for your wonderful review, Chris! We're glad you're enjoying our services and the web portal. We work hard to ensure all components are properly inspected with exacting detail! We appreciate your business! - Your Craftsman Team
Justin Watts
12/19/2023
Craftsman Auto Care - Fairfax
Thank you for the review, Justin! We appreciate your business! - Your Craftsman Team
Omar Pulido
12/19/2023
Craftsman Auto Care - Alexandria
Thank you for the review, Omar! We appreciate your business! - Your Craftsman Team
Sudip Shrestha
12/19/2023
Craftsman Auto Care - Sterling/Cascades
Very professional and great service!
Thank you for the review, Sudip! Your business is everything to us! - Your Craftsman Team
Renzo Sulca
12/19/2023
Craftsman Auto Care - Alexandria
Hi Renzo, thank you for the stars! We appreciate your business! - Your Craftsman Team
Mary Castano
12/19/2023
Craftsman Auto Care - Merrifield
The squeezed me in last minute for a tire change and oil change ! They had a great attitude and worked with my schedule to make the whole process go smoothly 🙂 amazing service !
Thank you so much for your kind words! I'm glad we were able to squeeze you in and that we could make your visit a great experience. We really appreciate your business and you taking the time out of your day to leave us a review! - Your Craftsman Team
Louie
12/18/2023
Craftsman Auto Care - Fairfax
I just wanted to share my recent experience at Craftsman - Fairfax after a tire blowout. These guys are amazing! Not only did they replace the tire quickly, but they also spotted front and rear suspension issues that the dealer had missed. I used to take my Toyota to a local dealer for all maintenance, but not anymore. Craftsman fixed everything promptly, and now my car rides like brand new! I appreciate how they take pictures, show you what's going on, and explain everything without pushy sales tactics. Highly recommend!
Thank you so much for such a glowing review, Louie! We're so proud of our knowledgeable team and can't wait to keep your car riding like new. It is great to hear you appreciate our efficient, professional services and thorough digital inspections. We truly appreciate your business! - Your Craftsman Team
Nicole Davis
12/18/2023
Craftsman Auto Care - Ashburn
Their customer service is top notch. They are always efficient and have great communication.
Hi Nicole, thank you for the review! We will always go above and beyond for you and your vehicles! We truly appreciate your business! - Your Craftsman Team
Cherie Clark
12/18/2023
Craftsman Auto Care - Sterling/Cascades
Service was fantastic. Very patient. Explained every detail. I left more informed than I came in.
Thank you so much for your positive feedback Cherie, you're a star! We always strive to make sure customers leave feeling informed and satisfied - glad to hear we achieved that! We appreciate your business! - Your Craftsman Team
