Testimonials

Chantilly Craftsman team is super conscientious and goes out its way to help you understand your vehicle's issues. They're very practical on triaging their work to those things that immediately needed and those than may go in time. Andrew and his team are very good to work with.

Always excellent service. The management and mechanics go beyond what is expected to satisfy the customer.

Really glad to find this auto repair shop. Awesome service - Richard and Jeremy were both extremely upbeat, professional and great to work with. Repairs clearly explained and fair prices. Car was ready when they said it would be - for the price they quoted. Awesome service all around!

Great experience. Professional staff, good communication throughout the process. Photos of the areas to address are great! Provides a record for car maintenance moving forward.

Totally totally superb service! Mason made everything so easy… Kudos to Mason!

Great service, best car mechanics in the area.

Great and fast service! They were very thorough and sent an entire summary of my vehicles condition to my phone so I could follow along with their recommendations. I will absolutely bring my car back here.

Excellent service, reasonable price.

Lately, it's been difficult to find (at least) decent mechanic work. All I needed was an alignment. I didn't want to take it to the last shop that did it (I'll keep the shop anonymous, but it's one of the bigger chains), and every shop I called either said I'd have to wait a week or so, or they didn't answer the phone! That's ridiculous just for an alignment! I remember this Craftman Auto shop being around my neighborhood, so I decided to finally give them a shot. Gave the shop a call - someone answered! And he answered in an enthusiastic mood! I asked him if the alignment rack can accommodate lowered vehicles (it can, by the way), and I'll be provided a print out of the alignment! And I was provided just that. I didn't get the complimentary check-up as the system was claimed "wonky", but that's fine as I recently had general maintenance/checkup done and nothing was out of the ordinary. Maybe next time... Another good (and perhaps lucky) thing was I was able to get my car back within an hour (about 30-40 minutes~)! Just in time to make it back to the home office and continue my work day. Thank you to Jeremy for answering the phone and answering my questions, and to Ron for taking care of me today! I'll definitely look to come back, and, perhaps, provide other vehicular jobs for y'all! Disclaimer: I rarely leave reviews. I only do reviews that left a lasting impression - whether good or bad! 🙂

Its always tough as a woman to find a new car place and hope they don't try to pull one over on you. I discovered this place a few months back and have now been there twice. Every time, everyone is friendly and helpful and will continue going here for service.