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James Bolton
12/28/2020
Craftsman Auto Care - Chantilly
Been coming to Craftsman Chantilly for several years now for a FULL range of services — from oil changes to brake work, from alternators to installing a new transmission. Recently they helped me out with a license plate frame replacement — where a simple but inaccessible stripped-out interior nut required some service beyond my ability. On short notice they were able to help me in a very clever way in a matter of minutes; I was thrilled. I go there for all my service and I highly recommend Craftsman Chantilly.
Jon Kraft
12/26/2020
Craftsman Auto Care - Merrifield
I do most of my own vehicle maintenance. But when I can't I only use Craftsman for all my cars. I appreciate their diagnostic reports, which help me plan my maintenance.
Princess Davis
12/26/2020
Craftsman Auto Care - Fairfax
From the digital review, with pics and explanations, to the "Chic Fil A" customer service, I loved my experience at Craftsman. I'm surprised that they are a chain and that they maintain such good service. You don't always find this. I'm not sure about price comparisons, because I haven't done that around town, but the service makes me trust that they are giving me the best deal! Richard and Josh were great. Thanks!
Mathew Alvin
12/24/2020
Craftsman Auto Care - Fairfax
If you are not going here, you are probably paying too much.
Kristy Perry
12/24/2020
Craftsman Auto Care - Fairfax
Great service! Richard was great helping us through the entire process. Great customer service.
Ray Thebarista
12/23/2020
Craftsman Auto Care - Fairfax
Richard was very professional. Everyone was wearing masks which was not the case at mr tire. Additionally they sanitized my car before and after entering it. I was able to get my tire replaced within a few hours even though I came in mid afternoon and they didn’t have my tire in stock. I don’t know how the value is comparatively speaking with other shops but I’d rather have a mechanic I can trust with the work and my safety than hope for a few bucks off. Definitely coming back for future work for both mine and my wife’s cars
Thank you for sharing, Ray! Our customers & employees safety is a top priority at Craftsman - this is enforced with the use of face masks, hand sanitizer, and a vehicle disinfection with our Bio-Pledge anti-microbial disinfection product upon arrival. Happy we were able to get your tire in for you in good timing. Whatever you need, we're here for both you and your wife's vehicles! -Your Craftsman Team
Cathy Iadeluca
12/22/2020
Craftsman Auto Care - Fairfax
So thankful for Craftsman Auto Care for helping me get a flat tire fixed! Great people and service.
Glad we could help fix your tire and get you back on the road safely! We're here for all your auto repair needs. -Your Craftsman Team
Courtney
12/22/2020
Craftsman Auto Care - Merrifield
These men are top-notch. They are professional, explain things in a way that's easy to understand and don't try to upsell you anything. They are competitive with their prices and guarantee their work. What more could you ask for?
Park Eugene
12/22/2020
Craftsman Auto Care - Fairfax
Thank you for the stars, Park! We appreciate your business. -Your Craftsman Team
Omar Elabed
12/22/2020
Craftsman Auto Care - Fairfax
Great job always!!
Thank you Omar! Consistent quality work is very important to us. Give us a call if you need anything! -Your Craftsman Team