Home » Testimonials
Gagan Jindal
12/9/2020
Craftsman Auto Care - Merrifield
Excellent customer service, everybody I spoke to was incredibly polite, friendly, and helpful. I came here to get my tires checked because I was worried I might have a nail in one of them. They quoted me an extremely reasonable price for a patch, that I didn't end up needing, but I appreciated it nonetheless. They checked my tires carefully and ensured I didn't have any issues. They didn't end up charging me to inspect the tires, but I will definitely be coming here in the future for other services I might need for my car.
Scott
12/8/2020
Craftsman Auto Care - Chantilly
Team did a great job explaining what I needed, providing suggestions on other recommended service, without pressure. Pricing was reasonable, customer service was great and work performed met my expectations.
Mark Whittle
12/8/2020
Craftsman Auto Care - Fairfax
Richard was very thorough in his diagnostic of my car, even taking pictures to add to a detailed, typed up analysis. The diagnosis exceeded the experience I’ve had at the Honda Dealer. Will definitely be going back for servicing in the future.
Robert Johnson
12/8/2020
Craftsman Auto Care - Fairfax
Great professionals! Courteous and caring. Quickly fixed a suspension problem for me.
Melanie Bopp
12/7/2020
Craftsman Auto Care - Fairfax
The service was absolutely impeccable. Staff were able to get my car back to me in 2 days, dropped it off at my apartment when finished, and called to check in a few days later, to make sure I was happy with the service. I definitely was!
Jim Johnson
12/6/2020
Craftsman Auto Care - Chantilly
I had a bad tire on my car that kept going flat. Took it to Andrew at he Chantilly location and he checked it out and found the tire had a hole in the sidewall. Looked at the spare and the bead was damaged but they were able to fix so I could drive it. The tire was being phased out of production but he managed to find one and called me about three days later and said for me to stop by that the tire was in and mounted. Went over and they put it on along with some wiper blades I had purchased. The entire staff is really knowledgeable and friendly. Enjoy doing business with them.
Chris Boswell
12/6/2020
Craftsman Auto Care - Mclean
Professional, thorough and a timely turn around, something I did not receive at the dealer.
Stephen Policano
12/6/2020
Craftsman Auto Care - Fairfax
We appreciate the stars, Stephen! Thank you for your business. -Your Craftsman Team
Melinda Pasupulati
12/5/2020
Craftsman Auto Care - Fairfax
My car and I were very happy! Expert service and complete transparency here, no unexpected expenses or pressing me to spend more. I will be back!
Michael Jablin
12/5/2020
Craftsman Auto Care - Mclean
Well done. I had been bring our vehicles to McLean Auto since we moved her 30 yrs ago. Same High quality service and more. Well done!