Home » Testimonials
Saad ALKHYAILY
12/5/2020
Craftsman Auto Care - Fairfax
First of all I would like to thank Jeremy since I came to store he gave me warm welcome، This in itself gives you a good impression of the shop, the staff and the environment. However, I went yesterday to store and I had 3 issues with my car and even though I am speaking English as a second language he was super friendly and I explained enough till I understand 100% and and, also he resolved all my problems without charge me nothing I would sat thank you again Jeremy. Absolutely would be my first guy if I need to get done in my car much respect.
Edythe Frankel Kelleher
12/5/2020
Craftsman Auto Care - Merrifield
Have brought in my Subaru twice for minor things, state inspection and oil change, and have been impressed with the friendly and professional service. They researched service history, called when they said they would, vehicle ready when promised. Covid protocols followed with care.
Thank you, Edythe! Making sure our customers feel safe entering our showroom is a top priority of ours - that is why we disinfect every shop with our BioPledge Anti-Microbial disinfection product that has been proven to kill Covid on contact. Happy we could help with your state inspection, oil change and other small vehicle repairs. However we can help, we're here for you! -Your Craftsman Team
Anonymous
12/5/2020
Craftsman Auto Care - Fairfax
As always, Craftsman has taken care of me once again. They ran tests on my car, were honest in that I didn't have the major concern I thought I did, and recommended services to correct things they saw about my car. I will be back soon!
Bailee Lawson
12/5/2020
Craftsman Auto Care - Fairfax
Thank you as always Jeremy and his team for providing excellent service, the amount of work I needed done would’ve taken anyone else weeks and you guys did it correctly and efficiently the first time! Thank you so much for keeping me safely on the road.
Anonymous
12/5/2020
Craftsman Auto Care - Fairfax
Always professional and thorough, it is a pleasure interacting with the kind employees and spending time in the clean and welcoming lounge... This is certainly not the experience that most would expect while waiting on vehicle maintenance.
Diane Sullivan
12/5/2020
Craftsman Auto Care - Mclean
After going to McLean Service for years, I was disappointed when it closed. However, after taking my car to Craftsman I was more than happy with the service. Drew and Trey were very professional, great at answering my questions and servicing my car. I really liked the digital vehicle health inspection, shows you what's been done and how your car is doing. Will definitely be using them again!
Jonathan Choi
12/4/2020
Craftsman Auto Care - Fairfax
This is the best auto shop I have ever been to. The staff is extremely friendly and makes you feel like a human being rather than a customer. I'd like to thank Richard, Jeremy, and Josh who were absolutely fantastic. They are super friendly and helped me find the best tires for my price range. They were able to next day the tires I needed and change them quickly. Support local businesses and people who deserve your business!
Ann Muench
12/4/2020
Craftsman Auto Care - Alexandria
Thank you to all the staff at Craftsman Auto Care, another successful and great experience for my 2006 Altima . They have been taking care of my care since I moved to Virginia They are very professional,and I i am very happy with how they keep my care in excellent shape. Also the work they do to keep it that way. I am in safe hands and that is why I go there. It is a caring Company. Especially the way they keep me up to date on what my car needs. If you are looking for Auto Care for your car this is the place to go. You are #1 on my list, Thanks for all you do. Sincerely Ann Muench Blessings and be safe.!!
Sheri Masek
12/4/2020
Craftsman Auto Care - Alexandria
Great service as usual
Jacqueline Robb
12/4/2020
Craftsman Auto Care - Mclean
Fast courteous and reasonable.… Was not disappointed!