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Angela Kimball
11/15/2020
Craftsman Auto Care - Alexandria
Great same-day service and my beloved car drives great. I really appreciate having competent professionals who take care.
Rhonda Westrum
11/15/2020
Craftsman Auto Care - Alexandria
Great customer service and mechanic fixed (for half the cost) what the car dealership was unable to find or fix. I would highly recommend Craftmans Auto to all my family, friends and co-workers.
Panaya Weisingler
11/15/2020
Craftsman Auto Care - Chantilly
Excellent services
Cathy Muse
11/14/2020
Craftsman Auto Care - Fairfax
I had an 8 a.m. appointment for a simple oil change. I dropped the car off before 8 and although I asked them to call me when ready, they said “no, we’ll have it ready for you at noon.” I walked a mile to work and a mile back arriving at 12:15. They had done nothing. These people have no respect for your time - don’t bother with this shop.
Hi Cathy - We apologize for the delay in meeting expectations on when your vehicle's service would be complete. We truly respect our customers time and schedules and have spoken with the people responsible to ensure this experience never happens again. Thank you for accepting our call and allowing us to correct this unfortunate situation. If you would like to discuss further, please give Matt Curry a call directly at (703) 909-1819. -Your Craftsman Team
Shane Krohne
11/14/2020
Craftsman Auto Care - Alexandria
I really appreciate the outstanding service and detailed explanation of the repairs made to my vehicle. The report complete with photos, explanations and future concerns is outstanding. Thanks much!
Sung Yang
11/14/2020
Craftsman Auto Care - Fairfax
Doyle and company was great!!Didn't charge labor for headlight replacement nor taking off a broken part of my splash shield. Will come again.
Joy Ogide
11/14/2020
Craftsman Auto Care - Merrifield
I wish I could remember their names but the guys at craftsman auto Merrifield were so nice! I’ve had incredible experiences at this location along with the one in Fairfax. Very patient, informative, and efficient.
Bhasker Dave
11/13/2020
Craftsman Auto Care - Fairfax
Great service as always. The old saying goes, 'you get what you pay for'. With Craftsman, I actualky think you might actually get a little more than what you pay for. They not the cheapest but their quality is great for what they charge.
Faisal Choudhary
11/13/2020
Craftsman Auto Care - Alexandria
Great service and great customer support.
Dennis Samoy
11/13/2020
Craftsman Auto Care - Alexandria
Been a longtime customer at Craftsman and just love this place. The store is clean and the staff is very courteous and very knowledgeable. I will continue to have my vehicles serviced here because they keep them running great and will stand by their work.