Testimonials

Always professional, always friendly service. Trustworthy.

Remember what service used to mean? At Craftsman Fairfax it still does. The local car wash told my wife there was a nail in one of her Pilot Sport Cup 2 tires that Craftsman had previously mounted on her Porsche. She dropped in without an appointment and they took the car straight away, got it on a lift and used soap to assess the entire tire. No nail was found and no leaks either. They didn’t charge her anything for this courtesy service that really gave us peace of mind and satisfied customer status even more than we were before. Thank you Craftsman Fairfax!

great service

Service was excellent. The work on my car was completed quickly and with no issues. I will definitely bring my car back here whenever it needs maintenance.

I’ve been letting Craftsman AutoCare handle the maintenance of my vehicle for almost a year now. The entire team is professional, kind, informative, and helpful. They take the time to know their customers and share in the experience of taking care of your Car like it’s your own. Being this is my first car, I’ve never encountered such benevolent customer service from any mechanic shop like this one. I’m thankful for the team, the training, and the consistency. Alongside their helpful recommendations, reward programs, and discounts, they also have a wonderful coffee, hot chocolate, and snack station. I don’t think I’ll ever go anywhere else for my car needs. Oh! Did I also mention that if they are going to take a long time on your car, they will drop you off wherever you need to get some errands done, and pick you up! Thanks Team! Can’t wait to complete some more work so that I can come back!

Amazing Team!

Craftsman made our VA inspection process so easy. I scheduled online for a morning appointment with a noon pick up time, dropped my car off the night before using the night key drop off, and received an email and text the next morning at 9AM that it was done and a link to the summary inspection report. It was easy and fast.

Realized I had a headlight out and dropped in at Craftsman Auto without an appointment. They replaced the bulb right away and had me back on the road in minutes.

knowledgeable fast service

Brandon was very helpful and got the job done quickly.