Testimonials

Great shop, very thorough with their inspection and honest with their assessment. Always give you options but more importantly what to establish a long term relationship that is built on trust and excellent work.

Took my car in for a safety and emissions inspection. Excellent service. Quick check in process, prompt inspection service. I highly recommend Craftsman for those requiring auto service in the McLean area.

Grateful they were able to fix my car so quickly. They needed a part and went out of their way to get it fast so I could be back in my vehicle. Grateful for the photos of the work that needed to be done and their covid procedures.

Very helpful people. I called to get serviced and they got me in and situated within 10 minutes. They were honest and clear with the estimates and the work that had to be done. The best service I’ve ever received from an auto shop. Many thanks to Jeremy and Richard.

I've had excellent service before at Craftsman, so when my license plate was dangling and I didn't know how to fix it, I dropped by. In no time, they fixed it up and waved me away when I tried to pay. I find all the staff professional, knowledgeable, and just plain friendly and responsive. A real pleasure.

Craftsman Auto Care team lead by Andrew Gunn, Store Manager+, always make the experience very positive in all aspects.

Excellent customer service - knowledgeable and helpful. Richard was great. Will be back...

great service, expert work, can't ask more.