Testimonials

The team is always very friendly when they answer the phone and greet you in the shop. Safe and clean. Very important to women. I take my work vehicles and my own personal vehicle.

Great service all around. You can expect friendly employees and a quick response. The team here is not pushy and they are vary transparent with the services they provide you. I recommend them to anyone in the area.

These guys are the best! They got my car in right away, and can’t beat their prices!

What an awesome experience! I'm the original owner of a 1997 BMW 318i, and I love the car, but over the years, marriage, kids, minivans, and baseball practices intervened and the Beamer was neglected and in serious disrepair (don't judge). My boy wanted to drive a stickshift though, so I figured, what the heck, I'll take it in to Mclean Service Center, near my home, and see what they think, only to find out it had been purchased by Matt Curry and was now Craftsman Auto Care in Mclean. Matt was in the shop when I brought it in....he's a serious lover of BMW's....and came outside personally to look at the car. I got a good vibe from him right from the start....a real straight shooter....he said he'd have his guys take a look and get back to me. He called me the next day....now, keep in mind, a shop doesn't make any money by telling you the car is too far gone and you should save your money, but that's exactly what he said. I really appreciated his advice, but I explained the car had sentimental value, I wanted to get it fixed up for my boy, so money aside, could he actually do the job and get the car back to its former glory? Did Matt get impatient? Feel like I was wasting his time, or giving him an impossible task? Hell no! He got really excited....."Yes, charlie! yes! I love this story! If you will trust me, I promise you my guys will get this car back to when it was new and even better!" Where do you see that in a car repair shop? Nowhere I've ever been. And Matt was as good as his word. The car runs like a top.....he did stuff I didn't know I needed....upgraded suspension.....17" wheels instead of 15"?.....who knew? Car runs like the day I drove it off the lot! Getting it painted now....should be like new. Look for me around Mclean. Thanks again, Matt....and shout out to the crew in Chantilly....Andrew, Brandon, and Mike, who did the actual work and were super helpful and communicative as well. And yes, if you're wondering, it was a fair chunk of change, but to gain a car repair shop with people you can really trust......that's well worth the cost.

Very good service, very nice staffs!

Fantastic analysis, customer service and follow up. Worldly actually done by location in Merrifield, but Matt in McLean and Bob in M’field were knowledgeable, friendly, courteous and thorough. Even dropped the car off at my house! Highly recommend them.

The team at Craftsman did a great job of addressing my concerns. They are both professional and respectful. I would highly recommend them. Its hard to find an honest garage that you can trust. These guys are one of those rare places.

Thank you Trey for great customer service from beginning to the end I can’t believe there’s still a garage that offers exceptional service & honesty wow! I appreciate the pictures You took of my truck To show me what it looks like under the carriage and the time you took to explain each service & cost of each service that needed to be done or in the near future You’ve gained a loyal new customer Thank you

Great people to work with very professional and really can’t think to go anywhere else

Matt took great care of me and his guys got me to the track on time. Thanks Matt!!