Testimonials

Fantastic service. Done right the first time.

This was my first time at a Craftsman Auto Care . I went to the Fairfax ,Va. location on Lee Hwy and I was extremely pleased. They kindly greeted me at the door and checking in was done with ease.I like that they offer shuttle service within a 5 mile radius for those that need it .The shop looked clean and organized. Coffee was good. They didn't try and fix things that didn't need fixing.They earned my trust and I will be back!!

Excellent service.

Excellent customer service!

Bob and Brandon and the Craftsman team were awesome. They worked with me to make the right fixes to get me road-worthy again. I had a failed brake system but I wasn't interested in-rebuilding the entire series of lines and hoses. Craftsman took my concerns to heart and fixed what was right -- and safe -- for me.

My first time coming to this establishment. I work down the street from Craftsman Auto Care in Alexandria. Folk in my office raves about the service. I was not disappointed. Lisa was awesome. She took such good care of me. Due to the social distancing, I was not able to hug her so I am sending and giving her the highest praise possible. Thank You Lisa and Team

Like many others, I am so happy with the service received at Craftsman Auto Care - Fairfax. The staff is dependable, honest, and professional, and the virtual car inspection helps me understand why something needs to be done. Some may think their pricing is a little high, but I don't mind since I am receiving reliable repairs, and have not ever felt pressured to purchase something I don't feel I need. I highly recommend Craftsman Auto Care - Fairfax.

Fast, efficient service. Personable staff. Also, good to see them taking precautions during the quarantine. I would easily recommend these guys.

Best automotive shop around. Only place I will go. Great customer service.

Excellent service, as always. Everyone kept social distancing in mind - they wiped down the car going in and after they brought it back to me so no worries there. It is great to have a local repair facility that can be trusted to do it right the first time and every time.