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Ian Stack
3/28/2020
Craftsman Auto Care - Alexandria
Great service & work!
Moe Giguere
3/28/2020
Craftsman Auto Care - Fairfax
When Craftsman Autocare says they guarantee their work, they mean it! After going through the financial pain and agony required of replacing a clutch on my 1980 911(There's was the best quote I had at the time), the clutch began to slip slightly. In addition the alternator which had recently been rebuilt wasn't quite charging sufficiently. Replacing the clutch requires dropping the engine among other things which they did again. Turns out, the clutch only needed some adjustment; however, in the process of dropping the engine they discovered a need for a new axle that they replaced for free because of the inconvenience created by my not having my daily driver for a while. In addition to replacing a defective hose, the total bill was $00.00. Guarantees made! Guarantees Kept! Yes, I'm a fan. They've treated me extremely well over the years and recommend them without reservation.
Suzanne Carlson
3/27/2020
Craftsman Auto Care - Merrifield
Everyone there was so friendly and helpful. They were efficient, fair and explained everything they were doing. It was a no-hassle experience and I’m happy I brought my car in.
Thomas O'Donoghue
3/25/2020
Craftsman Auto Care - Fairfax
Honest and friendly service in a clean, comfortable facility.
Sara Johnston
3/25/2020
Craftsman Auto Care - Merrifield
Very knowledgeable and helpful! They took the time necessary to find the problem. I appreciate their courteous manner and welcoming atmosphere.
Louis Rowe
3/24/2020
Craftsman Auto Care - Alexandria
They got me in with no wait time, did a lot of work to prepare my landcruiser for a cross country trip, charged me a very fair price for the work that was done, and gave me a list of maintenance to consider based on my mileage and factory recommendations. I trust Matt Curry and Craftsman far more than I trust Toyota dealers to maintain my vehicles. This is a great company and a great store!
Astri Rincon
3/24/2020
Craftsman Auto Care - Alexandria
Great service.
Julie
3/23/2020
Craftsman Auto Care - Merrifield
Excellent customer service. Friendly, efficient. Loved the extensive report provided. Very helpful and informative. Will definitely be going back!
Ulysses Martin
3/23/2020
Craftsman Auto Care - Alexandria
Facility during this Covid-19 time appeared to be following guidelines & performed there mechanical tasks splendidly!
Mitchell Irvin
3/22/2020
Craftsman Auto Care - Merrifield
As always, the people at Craftsman are kind, helpful, and honest. Shoutout to Matt and Troy! They help you understand what's wrong with your vehicle, and what's service is really necessary and what service can wait. Their prices are also very reasonable for the Northern VA area (check out Groupon for some great deals they offer). Highly recommend for quality service and good people!