Testimonials

Andrew and Bob are always fair, professional, and have excellent service. I recommend Craftsman as a trusted auto shop.

They were very professional and very polite. They always do a great job on my car, thank you for your great costumer service.

Fantastic auto service resource. Finally found people you can trust! Excellent knowledge, superior skill, highly personable, fair pricing, fantastic results! Vernon, Troy and the entire staff were a joy to deal with. Highly recommended. Better results and less expensive than a dealer! We are loyal customers now.

Excellent ! I was very impressed ... Honesty ... knowledge... staff goes above and beyond !

Nice guys! Helpful and knowledgeable.

Customer service is very professional. The waiting room & shop at the KINGSTOWNE, VA. location are very clean, well-maintained and welcoming to customers & their pets (w/ dog treats & a water bowl for Fido). They did take a LONG time to complete the work. My 'brake job' on one axle (w/ new rotors) took almost 6 HOURS. The 'delay' was partially due to their ordering the "wrong" parts from their warehouse? Once the error was caught, & the correct part re-ordered, the job went smoothly. I really like the 40 pt. full auto 'inspection' Craftsman provided. They caught many problems proactively, & provided very good recommendations & 'alerts'!!!

The staff is knowledgeable/Helpful/Polite. I went there multiple times never felt rip-off.

Everything was great I will come back again

Love this place! They are always super nice and prioritize their estimated work.

I had a terrific experience this morning getting my car serviced. Troy and his team were honest and professional! I will definitely be back! Thank you again.