Testimonials

Craftsman Auto Care is a traditional neighborhood garage with modern technology. They let you know what you COULD repair, as well as what you really NEED to repair to keep your car safe. Plus now they send photographs of the recommended repairs as well as detailed information. I feel like we're getting an honest service without the "selling up" that is done at garages at car dealerships.

I've been bringing my cars to this Craftsman location (and its predecessor Kingstowne Auto Care) for over twenty years. The folks that work here have always been honest with me in their recommendations and I've never had a problem with the work performed. Prices seem right in line with the market in this area. And they are all pleasant to work with...nothing bad to say!

the team was helpful. Thank you. I've got a good price

Great, very kind and professional.

Very happy with my visit, they’re very knowledgeable and professional people. The place is clean and comfortable

Remarkable thorough and detailed whell alignment package service. The Merrifield Craftsman Auto Care team has impressed me with professional and comprehensive service and related reports. Highly recommended auto care provider. Thanks to Troy Trift and Mike Reynolds for outstanding customer care.

Excellent customer service- they were able to fit me in same day and completed the job much earlier than they anticipated. Would recommend them and use them again in the future!

Very convenient location. easy parking, clean customer and shop area. Very good customer service. Drop off Friday evening for Brake repairs and my car was ready Saturday afternoon. Received a full evaluation of other components beyond my brakes and feel good that a mechanic checked out other areas of possible concern. Will go back.

Thanks to David Layton and the team at the Lee Hwy Craftsman Auto Care for the great customer service.

Took my 03 Mitsubishi Lancer in to have the timing belt done. Chris and the guys at Craftsman Auto told me they'd get it done and have my car back to me in a day, and that they'd send me updates about anything else that needed to be done. They sent me pictures of everything to show me the exact condition that my car was in, along with recommendations of what to do with it. This allowed me to make an informed decision about how best to repair my car. They worked with me to get the timing belt done and now I have an idea of what to prioritize next. I still got my car back in one day too! Super quick, extremely helpful. This is the most informed I have ever left a car appointment. Thanks guys!