Testimonials

Exceptional customer service from Lisa through and through. Also appreciate the military/veteran support!

Great service

They are so caring and honest. I'll never take my car anywhere else.

Amazing service help me a lot in emergency on a very important day thanks a lot

I drive from Alexandria to go to this location. The people working here have always been incredibly kind and helpful. As someone who doesn't know cars, they have always explained to me the service they are providing and why. When things were too expensive for me, they were always understanding and didn't pressure me to get the service.

Ray is the best of the best! We’ve been working with him for years! Highly recommend this business

Excellent professional service. Highly recommended!

Audi dealership did routine maintenance on my vehicle... and set all my tires to the wrong pressure. Pressure warning starts flashing for all four tires on the way home. I wonder if their techs know that there's an owner's manual in the glove box. I came by Craftsman a few minutes before closing, and they fixed my tire pressure for free, in seconds. Thanks, Craftsman!

I have been coming to Craftsman Autocare for about 4 years now. Their service is EXCEPTIONAL. I have never felt pressured into spending money on repairs, ever. Instead, I know what's going on with my car, what's important, what's recommended, what the timeline is before something turns into a bigger issue, what the estimate is for repairs if I want to know. I typically drive cars that are 10-15 years old and need ongoing care and maintenance - and I have learned a lot just through coming here - even without attending the educational workshops they host! Craftsman Autocare is worth every penny because they build their business on relationships and trust. I love getting an inspection report with pictures every time I come - no more surprise emergencies! I love knowing I can trust their advice and expertise. I appreciate that they go the extra mile - for example, setting my clock to the correct time or letting me pick my vehicle up the next day. I've moved a lot and used to have to shop around for mechanics - not anymore! I have previously and will continue to come out of my way if needed to have Craftsman Autocare service my vehicle because they care about it like I do and give me the information I need to make informed decisions. I recommend them, wholeheartedly, all the time. Leesa, DJ, and everyone else - THANK YOU!! My car and I would not be in the same shape without you and I am glad to be your customer.