Testimonials

Great service and friendly staff!

Today's modern cars often tell us what's wrong by flashing a check engine light. But what happens when the check engine light malfunctions and other things, like your gas gauge, malfunction? The super sleuths at Craftsman in Fairfax quickly found the culprit: a frayed and shorted wire in an obscure harness hidden above and partially behind the gas tank - not exactly the kind of repair a shade-tree mechanic like me might find in a thousand years. It's possible a small animal like a driveway squirrel may have mistaken the harness for an acorn. Anyway, thanks to Craftsman, a simple harness replacement saved the day and probably a ton of dough had I taken my car elsewhere. I would have given six instead of five stars if they only had Splenda or some other sugar substitute at the Keurig coffee bar. 🙂

Exceptional support and staff. Very friendly and professional. Looked after my best interest and went above and beyond in service. Communicated very well in keeping me updated on my vehicle. Great prices in comparison to competitors. Will come back again in the future.

Great place and honest service

I am a repeat and loyal customer. Experienced team, professional, honest, no upsale tactics. Will continue to do business with them regardless of what we are driving

excellent service and very friendly staff. my kids (ages 2 & 7) loved the waiting area and didn't want to leave.

Always takes great care of their customers.

It took a little longer than I expected but I would have them do the alignment right than have it miss aligned. Thank you for doing good work, taking the time and making sure it was correct.

VA State Inspection fast and efficient. I'll continue to use their services.