Home » Testimonials
Loretta Kaczorowski
8/27/2019
Craftsman Auto Care - Alexandria
Staff is always courteous and provide very good care of my car. They advise me of issues my car needs or will need in the near future. The hours are great.
Wei Jiang
8/27/2019
Craftsman Auto Care - Chantilly
Very good service.
Mathew Alvin
8/27/2019
Craftsman Auto Care - Fairfax
Great service and fun employees that will gladly chat with you while you are waiting.
Michael Asamoah
8/27/2019
Craftsman Auto Care - Chantilly
Great Services.
Tom Thieman
8/27/2019
Craftsman Auto Care - Fairfax
I knew my coolant was leaking slowly over time yet I couldn’t pinpoint the source and got through my work day as a Realtor by topping off the coolant reservoir. Because I took my vehicle to Craftsman prior I felt great about the customer service that was in store. There’s no surprise that when you have work done at Craftsman, their shop warranty surpasses other shops in some instances 3:1 years!!! Why bother with unknown reputations and double speak when you get up front quotes, straight talk prognosis of what ails your vehicle with one visit to Craftsman! Matt the owner got my vehicle up on a lift fast and the finding was a faulty water pump seal. No problem = under shop warranty! They drive me to a Buddy’s house to use his Jeep but Inspection was shot! Back to Craftsman for a fast inspection AND a full analysis in his email chain of critical and warning items to fix and watch for. No one does this thorough of a job on an inspection... my buddy now has a comprehensive list of safety items to fix in an informed, easy to follow report. I am 100% satisfied with the care this class act of a shop has in both servicing, timely turn around and amazing customer service. I also observed them in action with every spectrum of clients off the street from walk-ins to appointments! There’s no competition at your level. Sure a guy can and will do an equivalent service job cheaper. Try and get it repaired when it breaks! You’re never in the dark with Craftsman Auto Service.
Kim Noh
8/27/2019
Craftsman Auto Care - Chantilly
Great service!
Mary Voutour
8/27/2019
Craftsman Auto Care - Chantilly
Service was great. Everyone was very professional. Front office staff were friendly, polite, courteous and helpful. I needed to prep my vehicle for sale and they did a thorough inspection and gave me a clear report on the inner workings of my truck, what needed to be done to sell it, what could wait and everything that should be done if I decided to keep it. They were honest and sensitive to my situation.
James Parker
8/27/2019
Craftsman Auto Care - Chantilly
Love these People! Super Professional and Great Customer Service! Absolutely would recommend!
Apoorva Kamani
8/27/2019
Craftsman Auto Care - Fairfax
Excellent service. Dropped me home and picked me up, too. Something that they did not have to do. Thanks, Mike! Will be back when I need something done.
Anonymous
8/27/2019
Craftsman Auto Care - Fairfax
MCCAC performed a pre-sale inspection of a used car. The inspection was very helpful. The technicians answered all of my questions, provided a documented report and useful suggestions about repair priorities. The inspection was performed on a busy Saturday afternoon and took about 2 - 2.5 times as long as estimated (still think it was valuable).