Home » Testimonials
Thomas
5/16/2019
Craftsman Auto Care - Fairfax
These guys did a great job fixing my AC (after two visits to the Toyota dealer who was unable to find the problem much less fix it). It was fixed in 2 days at a very reasonable price.
Anonymous
5/15/2019
Craftsman Auto Care - Alexandria
Great service. They even surprised me by washing my truck.
Patrick Weixel
5/15/2019
Craftsman Auto Care - Alexandria
Brandon was thorough in his assessment and upkeep of my vehicle and Lisa provided quality customer service. Real professional team.
Kelly Dobson
5/15/2019
Craftsman Auto Care - Chantilly
Great service! Fully informed of the progress of my vehicle the entire time. Friendly people who were a pleasure to talk with!
Nisha D
5/14/2019
Craftsman Auto Care - Alexandria
I have taken my SUV for routine maintenance two times so far and have been very pleased with the service. They give you a very detailed report including pictures of the inspection along with recommendations. Their prices for regular oil changes and servicing are better than my dealership. They were great with communicating and seem to be reliable and honest. Will continue to take my vehicle to them consistently.
Roxanne Sonder
5/14/2019
Craftsman Auto Care - Chantilly
Bob took great care of me from the initial phone call to schedule the appointment through to check out...and it didn't stop there! They offer a digital inspection that is sent via text and sit down with you to explain all of the photos taken as well as how your color coded rating was determined, which serves as documented history of the current condition of your vehicle. The icing on the cake was the owner who took the time to get to know everyone waiting for their work to be completed, follow up on the status of that work and thank you for your business. What more could anyone ask for? Oh, the workmanship was good quality as well! In a world where customer service is a thing of the past, this company has brought it back to life!
Anonymous
5/13/2019
Craftsman Auto Care - Alexandria
Great service and fast!
Tao Hou
5/12/2019
Craftsman Auto Care - Chantilly
Nice service. Thumb s up
Jonathan Price
5/11/2019
Craftsman Auto Care - Fairfax
They lies to me
Hi Jonathan, Since we can't find any record of your visit, could you kindly call Matt Curry 703-909-1819. We certainly would like the opportunity to discuss your concerns!
Jim Nazario
5/11/2019
Craftsman Auto Care - Fairfax
The service was OK. Fast, efficient and friendly. The only objection was the up sale of things needed done to my vehicle. If summarized, it would cost approximately $3,000 or more of repairs and maintenance to get my 16yo vehicle up to date. A lot of the recommendations have been done in the last 6-12mts and others are not pertinent to my vehicle. I cant imagine a foreigner or housewife flooded with this somewhat false info.