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Jennifer Schroeder
3/20/2019
Craftsman Auto Care - Alexandria
Great service. Friendly employees. Recommendations were consistent with independent research conducted.
Andrea Acosta
3/20/2019
Craftsman Auto Care - Alexandria
Great job, good customer service.
Brigette Blackwell
3/19/2019
Craftsman Auto Care - Alexandria
Excellent service; I bought a groupon for a maintenance package and had no issues. Team was friendly, completely accommodating when I arrived 30 minutes early for my appointment. Service took less than an hour and checkout was a breeeze. I will definitely be returning to Craftsman in the future.
Anonymous
3/19/2019
Craftsman Auto Care - Fairfax
Easy in and out. Friendly service. Good location. Digital records.
Tiduss
3/18/2019
Craftsman Auto Care - Fairfax
Place is fancy with equipments but level of service and people there are not friendly
Tiduss - We're sorry that you don't feel you received A+ service during your visit. We pride ourselves on having the best customer service around, and it is very important that our customers feel comfortable and welcome. We would love the opportunity to make it up to you, but are unable to locate your information in our records. Please give the shop a call at (703) 272-3216 and we can gather the information needed to provide you with a new experience! -Your Craftsman Team
Michelle Paxton
3/18/2019
Craftsman Auto Care - Alexandria
Wonderful customer service and comfortable lounge.
Gerald Tucker
3/18/2019
Craftsman Auto Care - Chantilly
Very helpful, courteous staff! This particular visit was to buy a new spare tire and rim and they found the perfect match for my vehicle.
Tariq Mahmood
3/18/2019
Craftsman Auto Care - Fairfax
Nice people did a good job
Michele Arkwright
3/17/2019
Craftsman Auto Care - Fairfax
Other dealership tell me I have work to be done, I take it over to Craftsman and I find out that it’s not necessary. Another major work was a turbo line leak which the dealership said was corrected. It was not and craftsman took pictures so I was able to have it fixed properly without cost. Saving tons of cash. I will never buy another used car without taking it to this shop for a once over prior to purchasing first. The mechanics are obviously so of the best and certainly understand cars. Well Done. My whole family comes here now!
Harold Chadsey
3/17/2019
Craftsman Auto Care - Fairfax
Car finished on time and at the quoted price.