Testimonials

They were very friendly. Managed time very well and just overall great service.

Friendly, professional staff, great value and superior repair. Service is explained in laymen's terms and in great detail. Doug is a great front man! Also, appreciate the senior citizen discount. Will definitely be back!

Everyone at Craftsman was knowledgeable and made me feel like I could trust them to do a good job. They went out of their way to accommodate me and they took time to explain what was needed to get my car back on the road.

Best place ever ! Specializing in Euro's,BMW, PORSCHE ,MERCEDES and any and all other vehicles. Tires alignments best price around.

All staff at Craftman's Fairfax were very professional and advised me work needed. Staff also kept me updated about work progress.

As always, the folks at Craftsman Auto did a great job getting my car done quickly, even though they were so busy! They are always professional and willing to go above and beyond to make sure customers are comfortable and taken care of.

I am a female and hate to be upsell just because of it. They didn’t try to upsell me or push me like other mechanics. I knew my cars needed work and had Ideas of what it was and they told me what I thought needed to be fixed. I called several times asking for information. Not once did they sound annoyed by me asking them questions. I need to get some Work done and I will be giving them my business. Sean, scott, jeffrey and the rest are amazing. I hope I remembered all their names correctly. Please check them out. Amazing services. Someone with over 10 years of customers service background says it.

Great service, good communication, good prices

I was beyond Impressed when I came in for an wheel Alignmet for the first time! I Walked into the Craftsman auto care and was greeted by Brandon Barber. Brandon was very polite and immediately greeted me as I walked in. They fixed my car in time, and my car works perfectly now. I highly recommend this place to fix your car. Thank you for the GREAT CUSTOMER Service and patience to the whole team! I sure will be back again!!!!

I was impressed by the fast courteous service from everyone I dealt with at this Craftsman location. I really liked the process from check in to completion. I was kept informed of each step and wasnt sold anything I didnt need to get my 2003 Honda up and running again. They said it needed some Love and that is was she got. A thorough Diagnostic with some tips and recommendations to keep it running but they told just what was needed at the time. Like everyone else, I hate shopping for a good car place, but my first visit to this Craftsman location eased the pain! Thanks to everyone there that helped out! Will definitely be going back to do a few more things.