Home » Testimonials
Tony Park
11/1/2018
Craftsman Auto Care - Fairfax
When it comes to car services, people are skeptical whether they are getting the right services or not, but Craftsman Auto - Fairfax eliminate all these by being transparent with the customers and following up through the state of the art technology. I highly recommend this place to my friends and family for their auto service needs.
Tammie Betway
11/1/2018
Craftsman Auto Care - Alexandria
I've been coming to this location for several years and I continue to do so because of the great service provided by the staff. They go out of their way to accommodate all customers and work with each one to ensure they understand the work being done to their vehicles. The work is honest and the prices are fair. You can't go wrong here.
Subodh Nayar
11/1/2018
Craftsman Auto Care - Fairfax
Addressed the alignment. Pointed out additional work and were entirely honest about the worth of doing that work. Appreciated the candor and honest appraisal.
Gerard Tumelty
11/1/2018
Craftsman Auto Care - Fairfax
There were more plus's than minus's with my visit. The inspection report was very thorough and an unexpected bonus. Unfortunately my original reason for going to the shop was to do with a tire repair which could have been handled differently. Is a clean, professionally run auto repair shop.
Leo Paras
10/31/2018
Craftsman Auto Care - Fairfax
Great service. Honest service. Pristine environment. Courteous, friendly staff will take time to explain your car issues and the best way to correct them.
kenta bee
10/31/2018
Craftsman Auto Care - Fairfax
kenta, I'm sorry that you didn't have a 5 star experience like most of our customers. I'd love to discuss your visit and see how we can improve. I was not able to find your contact information since it looks like none of our recent customers matches your profile here. (Can you verify that you reviewed the correct business?) Please call me on my cell phone to discuss - we would love the opportunity to make this better! 703-909-1819.
Jim Mattern
10/31/2018
Craftsman Auto Care - Fairfax
Great, on time service, as promised. Beat the local competition’s price as well.
Kevin W.
10/30/2018
Craftsman Auto Care - Alexandria
Brought my truck in on October 26th because it was not running smoothly. Thanks to Drew, Bill, and Andrew who offered me excellent customer service. I was able to get my truck taken care of quickly and at a great price. They worked with me to get everything I needed to be done. Thank you again for all of your help with my vehicle and I look forward to us working together in the future.
Charles Hodge
10/30/2018
Craftsman Auto Care - Fairfax
Thanks for the good work and great service
Anonymous
10/29/2018
Craftsman Auto Care - Fairfax
Great service! And even more amazing was the customer service. They took the time to listen and explain things but only promoted important maintenance for my vehicle not just routine maintenance for the car. This is the only place that takes pictures of your vehicle as proof of work. Won’t be taking my car anywhere else.