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1/21/2018
Craftsman Auto Care - Alexandria
Very friendly, knowledgeable staff. Prices are waaay lower than my cars dealership (Sheehy Honda). Work done on time, as promised. Highly recommended.
Steven Gottlieb
1/21/2018
Craftsman Auto Care - Alexandria
Very friendly, knowledgeable staff. Prices are waaay lower than my cars dealership (Sheehy Honda). Work done on time, as promised. Highly recommended.
Duane Crider
1/19/2018
Craftsman Auto Care - Alexandria
I brought my truck in for an oil change, alignment, and a check engine light. They have great customer service and even dropped me off at my house and later picked me back up a few miles away so I wouldn't have to wait. They were able to diagnose the problem as a bad coil and got the other maintenance work done. Everything is now working like it is supposed to.
Doug Victor
1/16/2018
Craftsman Auto Care - Alexandria
Outstanding quality, customer service, and price! Highly recommended!
neethu kumar
1/8/2018
Craftsman Auto Care - Fairfax
One of the best place for cars i prefer they work professionally, perfection, clean out all greasy left on the oil change, best price for oil change and tire rotation
Thank you, Neethu ! Now that Fairfax Tire & Auto has been purchased by Craftsman Auto Care, we would love the chance to earn the same 5 stars with our outstanding Craftsman crew. If you are in need of any auto services, please give us a call at (703) 272-3216. We look forward to working with you! -Your Craftsman Team
Michael Wood
1/8/2018
Craftsman Auto Care - Alexandria
The service was quick and good. They shuttled me back and forth to work. I recommend them.
Barb Kinlin
1/8/2018
Craftsman Auto Care - Alexandria
I like going to this shop they treat me like an equal and a smart person. (about cars) Not like a girl! I remember my father bought me a 51 chevy pickup when I turned 16. I would get to the service station jump out of the truck and ask fo a pint of 90 weight transmission oil. Jaws would drop... this is in CA in 1976. Once they handed me the hose I removed the fill plug while lying under the vehicle. More disbelief. I received more free 90 weigh because they had no words for a girl who knew what she needed and how to install it. I get listened to and heard here. the team cares about cars and safety and relations ships with client and neighborhood even more than back money. They recently found a 7 major probelms with my step sons brakes. the als back in october spent 2 hours finding an obsure rattel sound I was worried was transmission (before a long road trip) I cant say enough good thibgs about the owner and team. These are good people. and I thank Cindy for sharing her best auto repair stop. She said and I quote "If anyone will know what is wrong Big John will"! Thanks for all you guys do! and good snacks!!
Louis Rowe
1/8/2018
Craftsman Auto Care - Alexandria
Matt Curry lives and breathes great customer service. I am very happy that he is opening more shops!
OOO SFG
1/4/2018
Craftsman Auto Care - Fairfax
(Translated by Google) Insolent and greedy. Each action needs to be discussed in advance. (Original) Наглые и жадные. Каждое действие нужно обговаривать заранее.
Ockap, we appreciate your feedback and would like another opportunity to earn your business. Fairfax Tire has been sold and rebranded as Craftsman Auto Care and is under new management. We'd love for you to come back and check out all of the changes. Our rates are competitive with all the other shops in the area and we offer a complete car care check where we will thoroughly inspect your vehicle and offer prioritized repair advice based on your needs, budget and driving habits. We are committed to providing the best advice, customer service and expert car repair and maintenance by ASE Certified Master technicians. We'd love to offer you a FREE Oil change or a discount on other services if you would consider giving us a second chance with our new company. You can find more details about us on our website.
James Kottkamp
1/3/2018
Craftsman Auto Care - Alexandria
Excellent service. You might think replacing a tire would be a simple matter - wrong! An exact replacement was located and delivered to Craftsman in 4 hours. They called to let me know the replacement had arrived. By the time I got there the tire was mounted and balanced. Once on the truck the tire low pressure light would no go out. A manager stopped what he was doing and assisted with inflating all tires to the correct pressure. The tire low pressure light went out and I was on my way. Service beyond expectation - hard to find these days!!!