OOO SFG
1/3/2018
Craftsman Auto Care - Fairfax
(Translated by Google) Rude and greedy. Each action must be discussed in advance. (Original) Наглые и жадные. Каждое действие нужно обговаривать заранее.
Ockap, we appreciate your feedback and would like another opportunity to earn your business. Fairfax Tire has been sold and rebranded as Craftsman Auto Care and is under new management. We'd love for you to come back and check out all of the changes. Our rates are competitive with all the other shops in the area and we offer a complete car care check where we will thoroughly inspect your vehicle and offer prioritized repair advice based on your needs, budget and driving habits. We are committed to providing the best advice, customer service and expert car repair and maintenance by ASE Certified Master technicians. We'd love to offer you a FREE Oil change or a discount on other services if you would consider giving us a second chance with our new company. You can find more details about us on our website.
Kari Read
1/2/2018
Craftsman Auto Care - Alexandria
The service is always great. I feel the mechanics are honest, fair and time efficient. I feel very comfortable using Craftsman Auto as my go to repair shop.
Andy Sachs
12/30/2017
Craftsman Auto Care - Fairfax
Had a great experience with this shop. The prices were way better than what I expected, everything done in a timely manner, and a respectful and courteous staff. 10/10 will come back.
Thank you for positive comment. We at Fairfax Tire try to treat every customer like family.
Todd Kotouch
12/27/2017
Craftsman Auto Care - Alexandria
Craftsman at Manchester Lakes took me in on a Saturday without an appointment for an oil change and was done quickly. 10% military discount is good - something to definitely keep - anything to keep prices down. Sarah was courteous - service is very good. I’m a repeat customer - please keep up the good service. Thanks.
Sara Johnston
12/27/2017
Craftsman Auto Care - Alexandria
Craftsman rocks! The team did a great job explaining and making repairs on my vehicle! They have superb customer relations and a wonderfully welcoming environment.
John Meehan
12/27/2017
Craftsman Auto Care - Alexandria
Great work.
Chris Thiel
12/24/2017
Craftsman Auto Care - Alexandria
very qualified technicians Always willing and able to solve a problem
Loretta Kaczorowski
12/21/2017
Craftsman Auto Care - Alexandria
Does the work and shares any information of suggested work to make the vehicle run more efficiently.
John Tamez
12/20/2017
Craftsman Auto Care - Alexandria
I have consistently received great service. I appreciate the attentive and honest handling of all my auto repair and maintenance needs. I move a lot and finding good auto care is often difficult. I lucked out when I ended up near Matt and his team. Thanks again.
Geryl Walsh
12/18/2017
Craftsman Auto Care - Alexandria
Courteous, professional, timely, knowledgeable, honest, tremendous integrity, convenient...are just a few of adjectives that describes Craftsman Auto Care staff and service. I will continue to have my car serviced by this team of professionals and HIGHLY RECOMMEND this company to others.
