Gabriela Flick
9/6/2023
Craftsman Auto Care - Alexandria
Great fast service! My car was ready within a few hours! Very friendly 🙂
Hi Gabriela, thank you for the stars! We are always here to provide excellent, efficient services! We appreciate your business! - Your Craftsman Team
Monica Baer
9/6/2023
Craftsman Auto Care - Merrifield
Always professional!
Hi Monica, thank you for the review! We appreciate your business! - Your Craftsman Team
Natalie Dalone
9/6/2023
Craftsman Auto Care - Alexandria
Dj and Pete were very nice and understanding regarding my requests. The lady that called me regarding the diagnosis of my issue (can’t remember her name to save my life) was very nice and explained complicated mechanical issues thoroughly. They also have a very detailed and helpful inspection report. They don’t pressure you to do anything other than what‘s needed. Accommodated me by letting my car sit there while I got back from out of town and was easily able to pick it up on the way home. Could even pay over the phone! I’ll be recommending them to all my friends and family.
Hi Natalie, thank you for the review! We are SO happy to hear that DJ, Pete, and our Alexandria team could provide excellent service for you and your car! We are always happy to go above and beyond for you - providing a thorough digital inspection and keeping you in the loop every step of the way! We look forward to your next service and truly appreciate your business and recommendation to others! - Your Craftsman Team
Yahaira J
9/5/2023
Craftsman Auto Care - Chantilly
(Translated by Google) I liked the customer service and the waiting room so that customers can wait while the car is being repaired. And also the assistance in Spanish that I received from Mr. Alejandro to find out exactly what problem the car had. (Original) Me gusto la atención al cliente y la sala de espera para que los clientes, puedan esperar mientras reparan el auto. Y también la asistencia en español que recibí del Sr. Alejandro para, saber exactamente el problema que tenia el auto.
Hi Yahaira, thank you for the review! We are so happy that Alejandro and our Chantilly team could take such great care of you and your car! We truly appreciate your business! - Your Craftsman Team
Krish Santosh
9/5/2023
Craftsman Auto Care - Ashburn
Hi Krish, thank you for the stars! We appreciate your business! - Your Craftsman Team
Linda Anderson-Jessup
9/5/2023
Craftsman Auto Care - Ashburn
First visit went very well. They provided a excellent vehicle inspection. They do not pressure you into service that can wait. Excellent customer service. I will return. Since I have more work to be done!
Hi Linda, thank you for the review! We are so happy to hear that your first visit was so great! We will always provide thorough, honest, professional service for you and your car. We truly appreciate your business! - Your Craftsman Team
Ruslan Heybatov
9/3/2023
Craftsman Auto Care - Fairfax
David Browning
9/3/2023
Craftsman Auto Care - Fairfax
Henry Wilder
9/3/2023
Craftsman Auto Care - Ashburn
This was an awesome experience. They truly took care of me and I'm extremely grateful.
Brian Taff
9/3/2023
Craftsman Auto Care - Ashburn
Friendly service. Knowledgeable folks. Doesn’t recommend anything that can wait … only what you really need done. Quick same day service.
